Trupanion Canada | Pet Insurance Review


out of 10

23495 Verified Reviews

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Trupanion insured pets lead longer, happier lives*. The Trupanion policy provides best-in-class medical insurance coverage for your pet that can be used at any veterinary hospital in the United States, Canada, and Puerto Rico – ensuring your pet is protected wherever you may be. Trupanion is the only provider than can pay your veterinarian directly at the time of checkout. This benefit helps you from having to fill out extensive claims paperwork or wait to be reimbursed. A Trupanion Pet insurance policy has unlimited payouts on claims. They do not increase rates for filing claims. While some providers may drop coverage when a certain number of claims are filed, Trupanion never will. The Trupanion policy does not increase rates just because your pet ages and their policy allows you to enroll your pet from birth for true lifelong coverage for your pet.   *‘Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. Trupanion is a registered trademark owned by Trupanion, Inc.  Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company.  

out of 10

POSTED: | BY: Sharryn


I filed my claim by fax on Feb 15 2011 and I received the cheque in my hand on Mar 2011 - all my staff and friends were amazed and as a result - 4 of my staff members have now taken out insurance for their pets. I am totally impressed with this company.

out of 10

POSTED: | BY: Colleen

A Huge Thank You!

Living on Social Security, it's hard to have the extra money for unplanned emergencies. Twice now, Trupanion has come thru for me and my dog, Grady. I am so grateful to my vet for recommending them when I first got my puppy and I'm eternally grateful to the crew at Trupanion for their prompt and caring response. Thank you just seem enough.

out of 10

POSTED: | BY: kristina Sikorski

dog ate a foreign object

Trupanion was very easy to work with. It was the smoothest process I have ever had with an insurance company.

out of 10

POSTED: | BY: Michelle

Trupanion saved my dogs life!

I couldn't sleep one night and decided to research on Pet Insurance co. Because I already worked for a vet, I knew of a couple of companies I DEFINITELY didn't want. I decided on Trupanion. About 3 days outside of our waiting period our Lab, Lexi, blew her right knee. Vet said she needed a TPLO and the cost was about $2,700. We contacted Trupanion and we decided to submit a pre-approval. Much to our relief it was approved and covered!! One year later, she had blown her other knee and needed surgery for it. Again, Trupanion pre-approved it. We went in on a Friday morning and before I even got home from dropping her off, my vet called to say her bloodwork came back abnormal, in fact, she seemed to be in liver failure! (Which surprised all of us as she is completely asymptomatic!) My vet consulted with a specialist and it was decided on Monday afternoon that she would need a liver biopsy and ultrasound immediatley. The following morning, Lexi and I hauled ourselves out to San Diego from Vegas and met with the specialist. After meeting with the specialist and being presented with an estimate of $4,000 I immediately called Trupanion and asked if there was anyway we could do a pre-approval in about 2 hours. My representatives were Anna and Gina, not only did they keep me up to date as it was being handled, but they truely seemed concerned about her health. So between the Specialty Hospital and Trupanion I had my pre-approval!!! I picked her up the next day, paying with Ca

out of 10

POSTED: | BY: Lisa Gaudet

Thanks to Trupanion, my lab is on the mend!

When I first heard of Pet Insurance, I had mixed feelings. It made sense to insure pets in the way we insure our other family members, but how necessary could it be? When we decided to add a chocolate lab to our family, we did our research and learned labs can get into all sorts of things in their first couple of years, and can have problems with their hips and cancer in later years. We decided to learn more about pet insurance and after carefully comparing plans, decided Trupanion was the right option for us. That was 7 months ago. Since then, Mugsy has swallowed a tube sock, had ear infections from swimming, and was coming up lame. After several visits and many xrays and tests (all covered at 90% minus the office visit fee), we found out he had a condition that causes the cartilidge in his elbows to calcify and chip away. The poor little guy needed surgery on BOTH elbows and it was going to cost over $4000. Without insurance, we'd have had to either let him live in pain, rehome him to a family who could afford his surgery, or put him down. Thanks to Trupanion, his surgery was not only covered at 90%, they pre-approved it and he was able to get in without us paying up front and waiting to be reimbursed! He's home, happy and healing, thanks to Trupanion. I recommend you to EVERYONE who has or is thinking about getting a pet! :)

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and zip code. Monthly premiums do not automatically increase just because your pet has a birthday or just because you file a claim.  


90% coverage for all new injuries and illnesses—once the deductible is met, Trupanion pays 90% of the remaining invoice.

Coverage for all hereditary and congenital conditions, as well as hip dysplasia without any additional waiting periods.

Alternative therapies, such as acupuncture, physical therapy, hydrotherapy, are available under the Recovery and

Complementary Care Rider.

Trupanion pays off the invoice, no “usual & customary” limits and has the ability to pay your veterinarian directly and in as little as 5 seconds. You simply pay your portion at check-out and Trupanion works with your veterinarian directly to take care of the rest. Needs* varies by state disclaimer.


Payout Limits

Unlimited lifetime coverage with no payout limits or caps.


Offers a flexible deductible from $0 – $1000, to fit any budget.

A lifetime, per condition deductible meaning that once the deductible is met for a condition is met you policy begins paying out at 90% for anything related to that condition for the rest of your pet’s life. *This is great for chronic conditions that can span the entirety of a pets life such as allergies or cancer.

Age Limits

Pet must be at least 8 weeks old and under 14 years old to enroll.

Once enrolled, pets stay insured regardless of age and coverage will not change.

Can enroll your pet from birth until their 14th birthday.


Waiting Period

Coverage begins 30 days after date listed on policy.



Pre-existing conditions are not covered.

Alternative therapies are available for an extra amount.

Terms and conditions apply, please see for full coverage details.  Trupanion is a registered trademark owned by Trupanion, Inc.  Underwritten in Canada by Omega General Insurance Company.


Trupanion’s biggest differentiator is that they can pay your veterinarian directly and in as little as 5 minutes. With the vet direct pay option, there is no waiting weeks for reimbursement. You simply pay your portion of the bill and Trupanion takes care of the rest, working directly with your veterinarian. Trupanion offers one simple plan that pays 90% of actual veterinary costs for eligible claims once your deductible for that condition is met and offers unlimited lifetime coverage with no payout limits or caps.  

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