Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,144

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Kathy

Simple quick payment!

My beautiful healthy lab mix developed terminal cancer at 9. There is no hope for a cure, but Veterinary Chemotherapy has extended her life for 3 1/2 years and counting with a VERY high quality of life. (She keeps up with my 3 yr old border collie!) Trupanion has never hesitated to cover treatment, the claims can come fast and furious, the submission has been simplified to submitting a few words on a claim form and a bill. The past few bills have been high, due to a new chemo, as she slipped out of remission. No hesitation on payment, no questioning the unusually high bills. They are paid quickly which is very important when treatment can be weekly and nearing $1,000 each. We could not dream of paying these bills without Trupanion.
5

out of 5

POSTED: | BY: Cassie

Trupanion is Reliable, Prompt and Great People!

We have had Trupanion for just over 6 years. Signing up was the best decision we have made. The staff treats us like family and they are very clear about what is covered and what is not. We love them!
5

out of 5

POSTED: | BY: Patricia

Very helpful and fast

Very nice to deal with and so helpful. Thank you
5

out of 5

POSTED: | BY: Nancy

Trupanion is the best!

Thank you so much for being there for us. Abby was limping for two weeks. Turned out she has osteosarcoma. Given our options we decided on amputation of her leg. That same day I called Trupanion. They were kind, caring and so helpful instructing me on what I had to do. The next day the claims process had begun. On day two we had approval for the surgery. A week after the surgery we had our insurance check to pay the vet. Now on to chemo. It is wonderful to find a company that stands behind its policy. Thank you so much. Nancy, Alan and Abby
5

out of 5

POSTED: | BY: Robert

Excellent!

Trupanion has been very good as far as coverage, quick turn around with reimbursement and friendly service. I highly recommend them!

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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