5
out of 5
POSTED: | BY: Jeffery
Trupanion is a must have for dog owners
First I want to speak on a very sad note. We recently lost our puppy who was just five months old due to an accident. This was a very hard loss for us as we had waited several years for her. One thing that helped us through this hard time was knowing that we did absolutely everything we could to try and save her, including taking her to Texas A&M University to get the best care possible. We ended up racking up over $4000 in bills trying to save her. There is no way we could have done this without Trupanion. Not only did they cover everything (minus deductible and exam fees) after only receiving a couple of months premium from us, they refunded our current months premium as she had passed on the last day of the previous month. They did so without us asking, or even considering this. Furthermore, they sent us a personalized condolence card signed by several people on their staff. I consider this going above and beyond.
On a somewhat lighter note, we have another dog that has been in the vet many times lately due to a skin condition that has proven quite difficult to diagnose. This has also added up to several thousand dollars. We have long since met our deductible, so now Trupanion covers everything at 90% including the medication. For the last couple of months this has added up to more than our premium for all our pets. We can put the vet bills on our credit card, and Trupanion reimburses us long before the bill comes due.
I cannot say enough good things.