Sonnet | Pet Insurance Review

Sonnet has always been an easy insurance company to deal with. The website, app, even telephone communication has been easy and quick and always amazing customer service. Definitely going to miss Sonnet in Alberta.

Smooth and clearlt laid out process

Great and good service

They have had our autos and home insurance 10+ years.. I obtained an online quote for a vehicle and the online system said they will cancel my insurance next month as they do not insure that particular vehicle. I didn't choose to insure it with them, simply obtained a quote. When I called, they said I needed to prove this and that for my insurance not to be canceled, literally needed to jump through hoops and for what, being a good loyal paying customer? Then I had a tree fall on my shed and they paid cash for the repair of the roof. I got it repaired by a handman cash job. They said they needed a receipt and bill of materials or they'd threaten to cancel my insurance? I paid cash, no receipt, no bills.. Just very robotic,inhuman company just like you'd expect from Insurance companies. If you're looking for an insurance company to treat you like a human and be understanding, this is NOT it

They have the lowest rates, but each year they will double them for no reason. Yes double them. They count on you not switching. My insurance went from $1,200 a year to $7,500 a year in few years with no claim no accidents no change in risk. They just kept doubling until you notice and change. Its predatory, not in good faith and really intended to make them money purely on trickery.