Sonnet | Pet Insurance Review

I was recently in an accident. The adjuster assigned to my claim has been very difficult to communicate with. Had she provided all the information on the process during our original communication, the process could have moved along much quicker. Instead I was receiving tidbits of information on the process, and then waiting anywhere from 2-9 days for a response. I wasn't provided a list of shops until a week before my rental expired. When I asked for an extension on the rental it was denied. Along the way, I have been asked by the adjuster to basically do their job, call the shop, set up the appointment, contact the tow yard. The whole situation has been extremely stressful, and now I am out-of-pocket for the rental, after finally having my personal vehicle released, only to find out that the shop I chose from the list of shops provided does not accept undrivable vehicles, when it was clearly stated to the adjuster before making the selection that my vehicle was in fact undrivable. Not only has dealing with my claim been stressful, but now the whole situation is affecting me financially, and from what my adjuster stated there is nothing they can do because the time for rental coverage has expired, even though the process is why this has taken so long.

Very easy, fast, and all insurance information is clearly explained.

Overall, this was a simple and clear online quote generator that allowed for easy customization and clarity with pricing. It made the decision process easy!

Very disappointed with my experience with Sonnet Insurance. I received a quote for $275/month, paid the first and last payments, and my policy started normally. Then only 4 days later, without any clear notice or proper explanation, my monthly payment was increased to $380. Changing a customer’s premium after the policy has already started — especially without transparent communication — feels extremely unfair and misleading. If the original quote was inaccurate, it should have been verified before taking payment and activating the policy. This experience caused unnecessary stress and completely damaged my trust in the company. I would strongly recommend that anyone considering Sonnet will change the initial quote and their price is not trusted. Go ahead with other big and reputable insurance companies.

The app is not good. No matter how slowly or carefully you drive, it still marks you wrong and never gives full points