Petsecure | Pet Insurance Review

2.5

out of 5

Number of reviews 226

Petsecure is Canada’s oldest and largest pet health insurance provider, offering comprehensive coverage for accidents, illnesses and alternative treatments, as well as optional dental care coverage and exclusive member benefits. Learn more about Petsecure’s plan options and read customer reviews so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Susan Reiser

Petsecure is the best!

I have been with Petsecure for almost 20 years now and I would not insure my kids with anyone else. Over the years, this company has seen my dogs and cats from babyhood, through middle and old age and finally euthanasia. I have never had a claim denied and have always been shown respect, courtesy and genuine caring. I have found their deductibles reasonable and their plans extensive. Highly recommend.
3

out of 5

POSTED: | BY: Kris Crowe

Not bad

They are fine in paying claims but not very quick. Also, have to keep track of claims faxed or sent in as they aren't quick on receiving them for processing either. If that's not an issue to you, they are a good company to deal with.
5

out of 5

POSTED: | BY: Susan

With gratitude for the ongoing support

I have been a customer for the past 16 years, and never wanted to need to submit any claims. I hoped that my beloved boy would not get so sick as he has. Our lives took an unexpected turn when he got sick in August, and then the cancer was diagnosed in September. I can tell you that Petsecure has been prompt in responding to and paying my claims. The agents are always compassionate, asking about how he is, and seem to understand how hard this is for me, his mom. I am truly grateful for their help. It alleviates the concern regarding finances, and I know that I can pay for anything that will contribute to his quality of life which is of course my priority. Thank you so much!!
5

out of 5

POSTED: | BY: Deanna

I work in the pet industry and I use and recommend Pet Secure!

Pet Secure has been well worth the monthly premium, and has saved us thousands of dollars, but more importantly allowed us to afford all of the recommended treatments to keep our dog as healthy as can be. We have not had to scrimp and save or give up things we need or want in order to provide needed care. Working in a vet clinic I often see that owning a pet can be a financial hardship and wish that every pet owner would see the benefit of a good insurance provider.
1

out of 5

POSTED: | BY: WARREN FULKERSON

BAD REVIEWS

WE RECENTLY PURCHASED A SHIH TZU PUPPY WHO IS NOW 4.5 MONTHS OLD. WE PURCHASED HER WHEN SHE WAS 14 WEEKS OLD AND PROMPTLY HAD HER CHECKED BY A VET. SHE WAS ALL GOOD. NO PROBLEMS. THE SECRETARY SOLD US ON THE PETSECURE PET INSURANCE 6 WEEK FREE TRIAL. TODAY I RECEiVED THE PAPERWORK AND AFTER RESEARCHING AND READING THE REVIEWS ONLINE THERE IS NO WAY I WILL BE BUYING PET INSURANCE.I COMPARED REVIEWS OF OTHER INSURERS AND THEY ARE ALL THE SAME. THEY COLLECT YOUR MONEY AND DENY YOUR CLAIM.I WILL PUT THE PREMIUM MONEY PLUS A LITTLE EXTRA EACH MONTH INTO AN ACCOUNT AND JUST DO MY REGULAR VET CHECKS. IF AND I HOPE IT NEVER DOES HAPPEN I CAN JUST PAY AND DON'T HAVE TO DEAL WITH A COMPANY THAT ONLY CARES ABOUT THEIR BOTTOM LINE REGARDLESS OF WHAT THEY SAY ON THE PHONE.

Monthly Cost

Premiums will vary depending on your plan choice, breed and location.

Coverage

Choose between 4 levels of cover for Accident, Illness and Dental treatment. Secure 1 offers $1,000 per Accident cover, $1,000 Illness cover per condition, per year and $200 Dental cover. Secure 2 offers $2,500 per Accident cover, $2,500 per condition, per year Illness cover and $300 Dental cover. Secure 3 offers $5000 per Accident cover, $5,000 per condition per year cover and $400 Dental cover. Secure 4 offers unlimited cover for Accidents and Illness and $600 per year Dental cover, and Wellness cover. Plans offer 80% coverage (20% co-insurance) after annual deductible satisfied.

Payout Limits

Annual limits of $1,000, $2,500, $5000 or unlimited cover depending on your chosen plan. Limit amounts are per accident or per illness/condition per year. Dental coverage amounts depending on plan choice.  

Deductible

Annual- Age Based Deductibles Deductible A $100 – $500 Deductible B $200 – $700 *Secure 4 with Wellness Care Deductible A $250 -$500 Deductible B $300 – $700  

Age Limits

Pet must be at least 8 weeks old to enroll. No age limit  

Waiting Period

48 hours for accidents 14 days for illness 6 months for dental, cruciate ligament injuries or interverebral disc disease  

Exclusions

Pre-existing conditions are not eligible for coverage.  
Petsecure is Canada’s largest pet health insurance provider, offering comprehensive, veterinarian-recommended coverage for dogs and cats of all breeds and ages. In over 28 years, Petsecure has cared for more than 1.2 million pets. Petsecure offers coverage for accidents, illness, dental care and alternative treatments, as well as exclusive member benefits. Petsecure is committed to community involvement, donating over $500,000 to various animal organizations across Canada.

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