4
out of 5
POSTED: | BY: sean
Timely refund
From submitting receipts to getting my refund I really appreciate the efficiency and quick response. Thank you
4.0
out of 5
Number of reviews 878
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider.
*Blue Ribbon Benefits not available in Quebec.
5
out of 5
POSTED: | BY: Sharon
100% happy as always with customer care, coverage
I've always had excellent customer service with pets plus us. All staff super friendly & knowledgeable.
They also helped me Navigate an easier way to submit my claims through the portal. Super patient with my limited experience.
Very fast turn around.
5
out of 5
POSTED: | BY: christine
Easy claim service
I’m glad that the claim process was so painless
4
out of 5
POSTED: | BY: Christine
Very helpful company
We are very pleased with everything that Pets plus Us have done to help with the costs of covering vets costs. They have great customer service, understanding, and always willing to walk you through the steps for your claim.
5
out of 5
POSTED: | BY: Janine
Easy to claim
My pup was diagnosed with a heart issue when you she went in to be spayed. Special tests were needed as well as expensive medication and a cardiologist. We went with the 80% coverage and every claim was covered and paid quickly. The price of the insurance was reasonable compared to the one that my vet had set up for instant claim in the office. Claiming is simple and I have to do it for my own medical too so not a big deal.
Monthly Cost
Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.
Coverage
You have a co-pay of 10%, 20% or 30%.
The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.
Payout Limits
Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.
Deductible
$100 – $700 age-based annual deductible.
Age Limits
Pet must be at least 7 weeks old to enroll.
There is no upper age limit.
Waiting Period
Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.
Exclusions
All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement.
All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.
What’s not covered:
Dental care
Reproductive health
Experimental treatments
Wellness or preventative care, unless a Flex Care plan is added
For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership.
As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
*Blue Ribbon Benefits not available in Quebec.
Check Pets Plus Us out on Instagram, Facebook, and Twitter.
Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.