Pets Plus Us | Pet Insurance Review

We have had Pets Plus insurance since day 1 of owning our Rottweiler Vincent after much research and they have been nothing short of spectacular for all 3 years of his life. Customer service is so kind, friendly and helpful every time you call (and I have called a LOT). They have never made me feel as if they were looking for reasons to deny a claim, rather they seek to help and validate your claims. Of course - you need to choose the right insurance for you and abide by those rules but they are very helpful. Vincent has gone through 2 very serious TPLO surgeries, both within 8 months of each other, and both costing upwards or $5k each. Needless to say an unexpected cost of over $10k in 8 months would have been distressing for us. Each time Pets Plus was supportive, understanding, and due to the coverage we chose covered 80% of the cost and made it very easy to submit. Payment was made within the month for both claims. We would absolutely recommend this outstanding company to insure your pet. Any cost is worth it for the service you get. Thank you sincerely!

My boy was recently diagnosed with ARVC, a heart condition know predominately in boxers. Having PPU Insurance has given me the peace of mind to get him the best care I can and not have to think twice about it. I truly am happy I have it. This last claim was for a 24 hour emergency vet visit.

We decided to get pet insurance as more and more people around us were telling us things with their own pet. We are so thankful we did, as not longer after we enrolled our dog had an accident that would have been a large financial strain on our family. The turn around time was amazingly quick, from submitting to receiving refund. I have only had to call into once regarding something else, but the agent was extremly helpful and I'm happy I've chosen PetsPlusUs at this point.

Good and reliable insurance

Was a member for a decade but apparently emergency dental surgery isn't covered under our accident and illness policy. I would have been much better served saving the nearly $70 a month on insurance and putting it in my shoebox. I had never made a claim before with them and this is how I was treated. Thanks for the money but we don't cover this emergency care because it's dental, as if that's somehow not urgent. Very disappointed