Pets Plus Us | Pet Insurance Review

I discovered a charge come out of my bank account, then discovered the same charge had been withdrawn from my account for 3 years! How I missed this I have no idea, bad on me for not noticing sooner, however it was was CONFIRMED that my cancelation was documented that I did indeed canceled in their records- however they decided to continue pulling funds month after month, year after year. 2021,2022,2023, 2024 I will say that the lady I spoke with was lovely, concerned about my situation and did her best to help me at her level. This situation was requested to be expedited by me, and to date not one dollar has been returned in spite of an expedited concern and error on their part. I will reach out to Consumer protection as a next step.

Terrible company! Takes your premiums and reimburses Nothing! Considers Death to be a pre-existing condition! What a Scam! Do Not Waste Your Money.

We purchased pet insurance for our puppy and each claim was rejected and required more information. We finally had enough bs with putting in claims then having to contact the vet for more info, etc. It was absolutely painful and usually resulted in my time being wasted and paying pet insurance that essentially covered nothing. This insurance was promoted by Costco, thus thought it was a good source of insurance.

entire process was easy, claims were processed in a timely fashion with no issues at all.

We have had Atlas since he was a puppy. When he was about 6 months old he started showing signs of allergies. Pets Plus Us has been there with us and helped us through all of these struggles. It is safe to say if we didn't have pet insurance we would have a very different experience for Atlas. He is generally managed but has flare ups throughout the year. I am so thankful for having our insurance.