Pets Plus Us | Pet Insurance Review

I submitted a pre authorization for my dogs surgery . It was approved. I submitted the invoice immediately after paying . I had my reimbursement into my account in a week ! I was so happy . No hassle .

I had very good and hassle free experience

After a rocky start in my pups life with allergies and growth issues, pets plus us has been absolutely amazing and fast with rereimbursement. Couldn’t have financially done it with out them. Thank you

First 5 years were awesome! Then premiums go up. And then they go up again. Suddenly the years of payments with little claims mean nothing. It does not make financial sense to pay the increased premiums and deductible. Shame on you for taking advantage of the fine print.

Worst insurance company ever! I wouldn't trust them to care for a stuffed toy let alone a living creature. As a vet tech of 14 years I've seen a lot, and my worst mistake ever was insuring my own pets with them. If they're not ghosting you or constantly requesting records they've recieved 4 times already (so they can extend the length of time before payment) they are hiding serious clauses in the small print that you don't get until after you sign up. They will do everything they can to find the smallest detail in wording so they don't have to pay for your pets accident and then play it off like it's no big deal. After months of fighting with them when the only one who would speak to me was our clinics representative, they had the nerve to call and request records AGAIN and specifically told the clinic I work at that they WOULD NOT talk to me about it under any circumstances. Do yourself a favor and find a different company.