Pets Plus Us | Pet Insurance Review

4.0

out of 5

Number of reviews 878

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
1

out of 5

POSTED: | BY: Claudette

BUYER BEWARE

Wish I never committed to this plan...any claim takes 30 davs for them to "decide" whether or not they will cover anything…it's cost roulette with these guys..how can you make a financial decision without knowing what they will help you with?.Always assume they won't and prepare to foot the bill. My dog does not have any pre-existing conditions, medications or allergies. I remain with them because after 3 years it's impossible to get a reasonable rate anywhere else. Went with these guys through Costco, got a reasonable rate only for them to raise the premiums unannounced. When questioned I was told "inflation!" Never again. I
5

out of 5

POSTED: | BY: Wayne

Fast Direct Deposit Claim payments

I had a few claims for my 5 year old lab in my 1st year with PetsPlusUs. I found out that the claims process worked very well when you provide all the needed information right from the beginning. I was also lucky that my Vet has a point person that provided a PDF document with all the Doctors medical notes and paid invoices in one file. I also provided an overview document and photos showing evidence of the medical issue. In 3-4 business days the money was in my account and an email with a paid claim document explaining how the claim was processed and how the deductible and co-pay amounts were factored into the claim. It’s been a great experience so far!
5

out of 5

POSTED: | BY: Carla and Kyle

N/A

Great customer service
5

out of 5

POSTED: | BY: Samantha

Service that set my mind at ease

My dog Oliver had to have emergency surgery that took us to two ERs which was stressful enough, and we had exceptional care at both. But Pets Plus Us Insurance made the claims process easy and unstressful for the already stressful situation. I didn't have to do a thing, the vet clinics submitted everything for me and all I had to do was confirm with Pets Plus that they received all they needed, easy peasy. They approved everything and I am just waiting for the reimbursement. Thank you all for everything! Samantha and Oliver
5

out of 5

POSTED: | BY: Virginia

Excellent coverage, easy to claim, no hassles and great customer service

I have 2 standard poodles age 9 and 12. Multiple issues over their lives. Many, many claims. Never a hassle, only help. The best investment I’ve ever made.
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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