Pets Plus Us | Pet Insurance Review

I just want to give a big shout out to Tyler at Pets Pluse Us. He was very helpful in educating and explaining a handful of things we were uncertain about. He gave us peace of mind that we have our Labby girl all taken care of when it comes to her insurance! Thanks again Tyler!

I trusted this insurance because of their partnership with Costco, a brand with a great reputation. I've been paying for this insurance for a long time and never made a claim. My dog has pre-existing conditions, and I've always covered treatments out of pocket. When I finally needed to use the insurance for a skin infection, they denied my claim, citing pre-existing conditions. However, the records they referenced had nothing to do with my dog's skin! After calling, they suggested reopening the case, but I cancelled the insurance immediately. This feels like a scam—they do everything possible to avoid paying. I want an insurance company that actually helps, not one that works to avoid their responsibility.

when I adopted my French bulldog I never would have expected that her first year would have cost me thousands of dollars in emergency veterinarian care but thanks to having this pet insurance I won’t suffer the consequences of financial hardship because of it .. and to think I almost didn’t get the insurance .. Truly thankful and blessed that I did

Great customer service and fast payment of claims! Didn’t receive as much % of claim as rep on phone told me I would.

My dog Ace hurt his knee while he was at a kennel. We picked up Ace and took him right to emergency care. They knew right away that he would need surgery and schedule it for that week. Once the procedure was done, our vet office submitted everything and we had a maximum claim amount paid back to is within 4 days.