5
out of 5
POSTED: | BY: Amy Rozman
Easy claims!
They make filing. claim super easy and reimbursements are added quickly.
Read more on Trustpilot
4.9
out of 5
Number of reviews 15,698
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
VETERINARIAN: Candor Animal Care P.C.
POSTED: | BY: Layne
Excellent Insurance
Before we got our present puppy we decided we would have insurance for her. Vet bills have become so expensive now. I spent days researching all the different insurance policies available and decided Pets Best was the best one for us. Chrissy is now 2 and 1/2 years old and we got insurance on her right from the start. We have never regretted our choice. Pets Best helps with yearly exams, lab work, vaccinations, flea and tick medicine, dental as well as catastrophic bills. Dental was especially important to me because she is a Maltese-Yorkie and later in life their teeth and gums become horrible. It’s so easy to file a claim. You take a photo of your invoice and send it with your claim and 3-4 days later Pets Best deposits your money straight into your checking account. It couldn’t be easier. You also get your EOB through your email and it’s very easy to read. We are very happy with Pets Best. This insurance is correctly named!
1
out of 5
POSTED: | BY: Michael
Run from Pets Worst ( Best)
Evasive claim practices utilizing the “ keep asking for more documentation “ until you get so frustrated, you just accept the denial. My claim took over 90 days and cancelled after their process. I asked the customer service representative to review the countless calls and emails to improve their organization.
5
out of 5
VETERINARIAN: BluePearl Pet Hospital
POSTED: | BY: Naomi
So Thankful for Pet Insurance!
We chose to sign up for Pets Best insurance when our dog was a puppy and it was a great decision. At 14 months, she was diagnosed with immune-mediated polyarthritis (IMPA) which has required multiple medications, specialist vet visits, and rehab. We are able to provide what she needs much more easily because our Pets Best insurance covers much of her medical costs. We are so thankful we made the decision to get pet insurance before we ever needed it!
1
out of 5
VETERINARIAN: Las Vegas Veterinary Specialty Center
POSTED: | BY: Rochelle
Baby Oliver
My six-month-old puppy had to have his right eye removed, which was absolutely devastating. I’m so grateful that I decided to enroll him in Pet's Best Insurance when he was just four weeks old. During such a difficult time, the claim process was incredibly easy and straightforward, which was one less thing to worry about while caring for my sick baby. I truly appreciate the support and peace of mind Pet's Best provided when we needed it most.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.