Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,139

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Foster Hospital for Small Animals

POSTED: | BY: Bryan Lucero

Pets Best Has Helped Me A Lot

I have been told by many people that pet insurance wasn't worth it but I can never take a chance on my dog's care. I got him Pets Best since he was 4 yrs old I never used it until this year, four years after, when he got very sick and had to be admitted at an ICU. I'm so grateful to have Pets Best bec I didn't have to second guess any recommended treatment, any follow up treatment. Now he's doing a lot better but still need constant follow up and meds. I would not be able to do this and may have to make a decision I wouldn't want to if it was not for Pets Best. Thank you so much!
5

out of 5

POSTED: | BY: Megan Vrabel

GREAT SERVICE all the way around

This service has been fantastic. Consistent, clear communication and great customer service. Would highly recommend!
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5

out of 5

VETERINARIAN: Garden State Veterinary Specialists Eatontown

POSTED: | BY: DEBORAH LEVITIN

SASHA LEVITIN LOVES ❤️ PETS BEST

I have been more than happy with pets best insurance my dog Sasha was a very healthy dog and I got the insurance from a recommendation for my chiropractor and 6 or 7 months later when he was a young dog still he developed diabetes and it developed into a process of many different doctors visits a whole different bunch of test and x-rays and a whole conglomerate of situations ranging to cataract surgery to hospital stays Etc and pets best has been more than wonderful taking care of everything I'm more than happy with the care they've provided as far as paying for his unexpected health issues I highly recommend them they've been wonderful and I think it was a blessing that I was able to have them prior to his diagnosis.
5

out of 5

POSTED: | BY: shelley carpenter

PetsBest is aptly named! It is the BEST for my pet.

Unfortunately I once again had to use Murfee's PetsBest insurance. Murfee at some people food that had a tiny amount of onion powder and garlic powder in it but it was enough for her to become very ill. Murfee was in the ER for 2 nights so we had quite the hefty bill. PetsBest came through for us once again with flying colors. I submitted all the vet records from the ER and after doing their due diligence PB paid their 90% no questions asked. I totally hate that we have had multiple claims this year but I totally love that PetsBest has come through for us each time. What a blessing it is to know that I will always be able to afford the best possible veterinary care for my beloved pup."
5

out of 5

VETERINARIAN: Bayview Veterinary Center

POSTED: | BY: Karen Escobedo

Pets Best was the second best choice of mine… getting pippa was first!!

"My Pippa, a 4pound Yorkie is a dream come true, wanting one for 45 years. I'm retired and on a limited fixed income. Pippa has some ailments that without PB insurance would either go untreated, undiagnosed or worse, shortening her very young life. I was fortunate enough to have had this policy since she was a young pup. Yes, rates have risen steeply but her healthcare is managed as well. We live alone, the two of us. With out her, I would be lost. Thank you, for watching over my precious companion! Karen E "
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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