Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,698

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Skyway Animal Hospital

POSTED: | BY: Nanette

Pets Best Gave Us Peace of Mind Through Cancer—Twice

Pets Best has been there for us through two separate battles with cancer and has helped save our dog’s life both times. Having pet insurance has made an incredibly stressful and frightening experience a little easier because we could focus on getting our dog the care she needed instead of worrying about the financial burden. Although we hope we never hear the “C” word again, it brings us tremendous peace of mind knowing that if we do, Pets Best will be there to stand behind us. We are truly grateful for their support and highly recommend them to every pet owner.
2

out of 5

VETERINARIAN: Sagamore Hills Animal Hospital

POSTED: | BY: Janalee

Logic is irrelevant here

PetsBest covers an annual teeth cleaning. They also cover tooth extraction. But if you have your veterinarian do a teeth cleaning and they find that teeth need to be extracted and ask you if they should proceed, PetsBest requires you to say,” no, for my insurance carrier to cover the extraction. I need to make a second appointment so you can knock my dog out again and go back in and take the teeth out..” it’s absolutely absurd!! and there’s no way on the website to communicate this, they make you call a phone number and get someone totally useless who just says yes, that doesn’t make any sense, but that’s the way it is based on our underwriter in your state.
5

out of 5

VETERINARIAN: Meadowbrook Veterinary Clinic

POSTED: | BY: Jen

Pet’s Best is the best

Love how easy Pet's Best is to work with. Super easy to submit claims. Very responsive.
5

out of 5

VETERINARIAN: Weymouth Landing Cat Clinic & Hotel

POSTED: | BY: Nelly

Filing a Claim

Finding a claim was very easy to understand and they let you know what is needed to continue the process. When calling customer service, they are always helpful and making sure that I understand everything. I would definitely recommend pets best insurance to anyone who has a fur baby. Thank you to you and Weymouth Cat Clinic. They are awesome as well!!
5

out of 5

VETERINARIAN: Annville-Cleona Veterinary Associates, Inc.

POSTED: | BY: Debra

Great pet insurance

I couldn’t be more pleased with this pet insurance coverage. Great price, filing claim super easier and reimbursement is very quick.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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