3
out of 5
POSTED: | BY: Marvin Rosenberg
Too many exclusions that are not paid …
Too many exclusions that are not paid for.
Read more on Trustpilot
4.9
out of 5
Number of reviews 14,149
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Wendy
Only Pet Insurance - Pets Best
I lost my 7 yr old Pomeranian last year after a 2 year battle with a bowel disease called Lymphangiectasia. We had Trupanion Insurance and they DENIED almost everything until we fought for an Independent Review. Finally Trupanion started paying for my dogs medical bills. I swore if I ever got another dog I would never use them again. I adopted my new Pomeranian puppy in February and the next day I took out the BEST policy I could find with Pets Best Insurance. 90% with NO LIMIT. You couldn't ask for a better plan for piece of mind. Today my little girl was spayed and had some baby teeth extracted. Pets Best covers the majority of the procedures done today....without hesitation. Do yourself a favor.....the next time you adopt a cat or dog....get Pets Best before your 1st visit to the Vet----avoid preexisting conditions. You won't be sorry. Pet insurance for piece of mind pays for itself daily. Thank you Pets Best.
5
out of 5
POSTED: | BY: Boyse F.
I Had Told Your Customers Service...
I had told your customers service representative that my dog had past away and needed to close out her policies. The representative told me to submit my final claim first before closing out the policies. Will after she did not see claim after a few days, she called me to see if I needed any help with filing out the last claim. That to me was going above and beyond her job to help me through my hard time in dealing with the passing of beloved pet. Thanks to all once again.
5
out of 5
POSTED: | BY: Adam J.
Its Definitely Easier and Quicker ...
It's definitely easier and quicker than it was a year ago. Thanks for the improvement.
5
out of 5
POSTED: | BY: Sue S.
I Recently Submitted A Claim For ...
I recently submitted a claim for charges related to a stomach illness our dog Riley had. It was super easy to submit the claim and I was paid within just a few days. Great customer service!!! thanks!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.