Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,149

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Angela Gross

Great coverage options and wonderful …

Great coverage options and wonderful customer service. Timely reimbursements and direct deposits!
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5

out of 5

POSTED: | BY: Debbie C.

My 7Month Old Little Puppy Was Sp...

My 7month old little puppy was spayed, she goes to a very caring, detail oriented Vet, they can be on the "pricey" end sometimes but I know Pets Best has my back when things need to be done, this is the first time I've had insurance on one of my pets and looking back I regret not having it because there were times when Vet bills really took a huge bite out of my budget, with insurance you get it back, it's awesome. I would recommend getting insurance to anyone who is considering it. In the long run it pays for itself. Pets Best is also a great choice, I've had nothing but great customer service.
5

out of 5

POSTED: | BY: Carolyn G.

Pets Best Is Great! My Poor Ruby ...

Pets Best is Great! My poor Ruby was sick for two weeks, only to find that she had cancer and I had to put her to sleep three days later. My claims were covered after numerous bills to the emergency room, plus more . I now have a puppy that is insured with Pets Best. Thanks again!
5

out of 5

POSTED: | BY: Joseph B.

Ease Of Use; Quick Handling; Pain...

Ease of use; quick handling; painless process; very satisfied.
5

out of 5

POSTED: | BY: Kristin P.

Having 4 Dogs Means Vet Visits Ar...

Having 4 dogs means vet visits are the norm. Between teeth cleanings, skin allergies, tummy troubles and heart meds, it's such a relief to know my dogs will always be cared for and money is the last thing on my mind. Pets Best allows me to focus on my dogs during accidents or illnesses, instead of worrying about my pocketbook. I always receive my claim reimbursements within a week, direct deposited into my account, and I've never been turned down for a claim. I'm a huge supporter of pet insurance in general, and tell all my rescue friends to look into Pets Best - you are without doubt the best out there!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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