5
out of 5
POSTED: | BY: Zeba's Mom
Excellent Cat Insurance
Have submitted two claims for emergency services; both were processed and I was reimbursed within three weeks.
4.5
out of 5
Number of reviews 7,220
Updated: June 28, 2024
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Eva
So far so good
Have had this insurance for several years now and I'm very happy with their courteous cus svc reps and how they explain everything in detail, their coverage is quite good and their claims process is easy, quick & now they have direct deposit.
5
out of 5
POSTED: | BY: Kristine
Pets Best is the BEST!
Pets Best Insurance is awesome!!! They are so quick to process your claim and get you reimbursed for you out of pocket expenses in a very timely manner. My nine year old dog, Brando, tore his ACL and had to have over $4500 in surgery and associated costs. I had the reimbursement check back from Pets Best w/in two weeks!! Even before his stitches were removed, they had sent me a check! Wonderful service.....terrific customer service....and all around awesome insurance company.
5
out of 5
POSTED: | BY: Joanne
Recent Claim
The recent claim (the first I have filed) was turned around in an expedient time frame. I don't like that my dog was ill, but it was helpful to receive back a portion of the money that I spent.
5
out of 5
POSTED: | BY: Marla
Pets Best = Peace of Mind: I highly recommend
I am impressed with Pets Best quick payment and great customer service.
Recently my cat Bucket got very sick. Pets Best paid the claims quickly and there were no hassles.
It's very stressful when a pet gets sick. Now, I at least have the comfort of Pets Best Insurance.
Now Bucket is almost as good as new and I'm recommending Pets Best to everyone I know.
It really makes me feel good that there are companies like Pets Best out there.
Thank Pets Best!
Marla
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.