Pets Best | Pet Insurance Review

This is the first pet policy I have had and I am very pleased with the service. My dog has never had any health issues and the only vet visits were for check ups and boosters. I purchased the policy for the "just in case" emergency situations. About 30 days after the policy was purchased he showed signs of a hip injury. I took him to the vet, submitted the claim, the response time was quick, the customer service was amazing. My dog is fine, but the piece of mind I had knowing if there was a serious issue Pets Best would be there to help. I would recommend this policy to all pet owners.

I began using Pets Best in 2009 when I rescued my dog in anticipation of increasing medical needs as she aged. She was 3 years old at the time and Pets Best premiums and coverage seemed reasonable. In her lifetime, I've made a total of 7 claims. 2 were denied and 4 were made this February as my aging dog has had several cancerous tumors. Nonetheless, Pets Best' premiums have steadily increased over the past few years; over $200 per month in 2017, to over $400 in 2018. I continued to pay because my dog's medical needs were increasing but this month I received a notice that they would increase again to over $600. All told Pets Best has paid out less than $5,000 in my dog's lifetime and at this point, when she most needs coverage, it's unaffordable. Total Scam!

Such reasonable pricing for good coverage, mine includes acupuncture and chiro. Very nice and professional folks over the phone, prompt response and reimbursements.

We continue to be most impressed with your quick turn around on claims. Thank you!

PBI is truly the best protection for your pets. I have insured all my dogs with them and have been totally satisfied. As I own Sharpeis which have many health issues I have always been satisfied with the reimbursements I receive. I never get the runaround. Easy to reach and always available to discuss issues that come up. I would never consider using any other company.