Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,015

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Linda A

It's a very easy process

It is a very easy process. You simply log into your account and upload your receipt. Payment takes only a few days.
5

out of 5

POSTED: | BY: Maya L

Very quick with reimbursement

My baby boy Sterling had an ear infection in both ears! Poor cat had to visit the vet three times in the last couple of months. Pets Best was very quick with reimbursement for him. Tri City Vet did a great job and now after the meds and ear wash Sterling can have a Happy new Year thanks to Pets Best Cat insurance. Yes, I love my cat!
5

out of 5

POSTED: | BY: Karen S

Response within days

My dog had an injury which required a vet appointment. I filled my claim online about a week afterward. Within days I had my response via email.
5

out of 5

POSTED: | BY: Angela C

Quick and responsive

Quick and responsive review process. Very impressed. I have an alternate pet insurance on an older pet, I am still waiting for the claim to be reviewed; 10 days later
5

out of 5

POSTED: | BY: Joseph E

The claims process was so easy

The claims process was so easy! I'm very satisfied with everything and I'm glad that I chose Pets Best as my insurance carrier for our fur baby.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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