Pets Best | Pet Insurance Review

4.5

out of 5

Number of reviews 7,220

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.8
  • 3.2
  • 4.5
  • Count
  • 23
  • 128
  • 7,220

Updated: June 28, 2024

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ronnie Tucker

One of the best decisions I've ever made!

I lost my last dog to cancer that could of been treated...but due to the cost...the hardest decision I ever made was to put Cheech down. I swore I would never own another dog. One day about a year ago a stray puppy with the exact same coloring of Cheech ended up in my yard...then in the house...while searching for low cost pet care I ran across pet insurance. I researched all the companies and found what seemed the best..filed my first claim recently and honestly..Pets Best exceeded my expectations
5

out of 5

POSTED: | BY: Skye

The best pet insurance available.

We had our dog treated by our vet. The invoice was submitted by our vet and we had notification within 48 hours with the results of our claim. They are paying 90% after our deductible with no exceptions! Exceptional!
5

out of 5

POSTED: | BY: elliott

worth having

very good with the claims. and responses. service people are very good to talk to
5

out of 5

POSTED: | BY: Leslie Murphy

HIgh recommendations!

Pets Best has been a life saver! The premiums are reasonable, the forms are easy to submit online, the payment reimbursements are timely, and the staff is friendly and helpful. I confidently recommend them to all pet owners.
3

out of 5

POSTED: | BY: Rhonda Shapiro

Good luck

I have been with your insurance company for about 7 years. I am astonished that conditions that arise with canine aging are tagged under general headings not covered by your insurance and denied.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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