Petplan has 40 years of global experience in offering care, support and value to pet owners with its comprehensive, fully customizable plan. It supports partner shelters, rescues and humane societies through the Petplan Fund.

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 9.9 9.4 9.2
Count 57 462 4155

Petplan USA

10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 08/13/2018
By:
Lynn

My Shawnee has several health issues. A past history of urinary crystals, then cardiomyopathy/arrhythmia, then weight issues, and now kidney disease. Pet Plan has been here for Shawnee and me through it all. Recently, I submitted a pre-authorization...

Injury/illness

Renal (kidney)

cardiomyopathy/arrhythmia
Claim Amount
$100 - $500
Breed

Domestic Shorthair

Age of Pet
Over 8 years
8
Out of 10
Recommended
Insurer: Petplan USA
Posted: 08/10/2018
By:
Michael Bontempi

Overall, I am very satisfied with the service and support (and peace of mind) with PetPlan. I am a little disappointed that the plans are evolving and now won't be able to cover 100% of my pets needs when they arise.

Injury/illness
Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 08/09/2018
By:
Herman Francis

I had to follow-up on a claim, and had the pleasure of speaking with T. Rydel. In less than a minute the issue was resolved and I spent the other 10 min having a wonderful conversation. It goes a long way when you have people who care and take the time to...

Injury/illness
Injury that caused limping
Claim Amount
$500 - $1000
Breed

English Cocker Spaniel

Age of Pet
Over 8 years
Monthly Cost

$16 - $60, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible.

Non-routine exam fees, including at ER and Specialists, are covered. The pay-out amount is based on your actual vet bill.

Use your current veterinarian or any veterinarian in the US or Canada.

Payout Limits

Annual limits range from $2,500 to unlimited depending on your chosen plan.

No per condition limits.

No limits or exclusions for hereditary or chronic conditions.

Deductible

Annual deductible from $100 to $2,500.

Per condition deductibles from $100 to $2,500 also available.

Age Limits

Pet must be at least 6 weeks old to enroll. 

No upper age limits apply.

Waiting Period

Coverage goes into effect at 12:10am the day after activation. Accident claims are valid after a 5-day policy waiting period. A policy waiting period of 15 days applies for illness claims. 

Hip dysplasia – standard illness waiting period applies.

Cruciate, patella, and soft tissue disorders of the knee – six (6) month exclusionary period (waivable by Petplan if a healthy knee exam by your veterinarian during the policy period – call Petplan 24/7 for details).*

*Healthy knee exam must be done in the first 30 days after the inception of the policy in order for the 6 month cruciate exclusionary period to be waived.

Exclusions

Pre-existing conditions are not covered.  Curable pre-existing conditions may be coverable after an exclusionary period – call Petplan directly 24/7 to learn more.  Preventive care expenses are not covered.

Alternative therapies such as acupuncture, physical therapy, hydrotherapy, and holistic care are covered as standard in every plan.  No additional fees.

Non-routine exam fee coverage, including specialists, and non-routine dental coverage including periodontal disease, are covered as standard in the policy. 

Coverage is available for boarding kennel fees, advertising and reward costs for lost pets, vacation cancellation and death benefits. 

Petplan has over 40 years of global experience in offering care, support and value to pet parents with its comprehensive and completely customizable insurance plan. 

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others. 

Petplan supports partner shelters, rescues and humane societies across the U.S. in addition to funding humane veterinary research into hereditary, congenital and other chronic conditions through the Petplan Fund.