Nationwide | Pet Insurance Review

Had pup that was just over 1 year old had torn ACL - Denied claim as policy hadn't been in effect for the 12 month time. I know NO OTHER type of insurance that denies claim if time period of policy is less than an year. Heaven help if medical, car, house insurance becomes this way. Will not recommend them.

Spoke with an incredible representative. She was honest and compassionate in answering my questions about an increased premium for pet insurance. It was one of the best experiences I’ve had with customer service from a large insurance company. Thank you.

Best insurance carrier out there for pets. They are understanding, great coverage options, speedy in reimbursements, platform is easy to use, and their customer experience is outstanding. I have been with Nationwide for over three years and no regrets.

I only have a few months with pet insurance and so far my experience has been great every one of their staff through customer service has made the experience easy and very self explanatory and has walked me through every step for my put insurance. I and very grateful for them

I write this review with sincere gratitude. We have had our pets covered since they were babies and have always had a good experience. Until recently all of our pets were extremely healthy and all young. In May 2022, our dog Tyson (5 years, 1 month) developed a respiratory illness and was treated until his unexpected death in June 2022. Also, in May, our other dog, Lucy (4 years, 11 months) developed the same respiratory illness and has been in continuous treatment. We have spent $11,091.17 in vet bills since May and our plans have paid 78.5% of our total expenses. Without this valuable coverage, we would have had to make heartbreaking decisions about continued care. We did not have to do this with our Nationwide coverage and have been able to provide the highest level of quality care including Emergency and Specialty Care. Our coverage allowed us to feel confident to deliver this care and ease our hearts that we provided the best care to Tyson, even until his untimely death. Your staff and your documents/claims detail, etc has been so sympathetic and thoughtful in every interaction. We couldn't be more pleased with the insurance coverage as well as your service. You have lifelong customers in us, thank you for all that you do!