Nationwide | Pet Insurance Review

I have Nationwide Pet Insurance. I recently (July 2023) had to spend over $1,000 on my 17 yo cat. I got $200 back. I spend $117 a month on pet insurance. Not worth it. Planning on changing companies this month. Other insurance plans out there (even for a 17 yo cat!) that are comparable that let you pick deductible and how much you are reimbursed.

Paid my premiums diligently for five years until one of my 2 pets needed life saving emergency surgery 3 weeks ago. Called Nationwide from the hospital and was told to file my claim, and after a review Nationwide would pay 90% after deductible. Today I got a check for less than 50% of the surgery and I’m being told the company only pays $7500 max per year. That’s not what i was told before, or after signing up. Now my pet needs follow up care for the rest of her life, and I’m stuck with $1000 visits the rest of the year plus $1600 ER visit, and the difference of $9,000 for the surgery charged to my card. Extremely frustrating and disappointing while still trying to take care of her at home. Looking to switch to another provider, but the problem is now her preexisting condition is not covered, and the cost of the premium is now higher because the cats are now 5 years old. There are other providers who will truly provide the coverage they promise. Do your homework

Insurance agent provided inaccurate information about specific items covered. I found out when Nationwide denied my claim. They will not provide any reimbursement for UNUSED coverage.

I am so impressed with Nationwide. They had a program where they offered the plan through my employer, so the premium was able to be deducted directly from my paycheck. I never noticed it was gone, it was lovely. Then our dog got sick. We all fought hard for him, and having the insurance through Nationwide is the only reason that we were able to have him (and he have quality of life) for a while longer. I tried to provide all of the info needed on each entry, but Nationwide never quibbled about anything. It made a difficult time easier. Thank you Nationwide!

My experience with my Nationwide family is not a 5 star but a 10 star. Over the years I've been treated with respect and kindness. Some of my challenges were with the portal. A month ago I ran into issues with the portal, Stacy and Alexis came to my rescue. My husband, Mack and I recently lost our dearest furry baby Ivy. They were always kind and understanding, while coping with our loss. I share my experience with family, friends and total strangers about Nationwide Pet Insurance. The family at Nationwide Pet Insurance are truly kind, caring and compassionate people. The world would be a better place if we just should a little kindness like our friends at Nationwide Pet Insurance has. Thank you again from the bottom of my heart.