Nationwide | Pet Insurance Review

I am new to Nationwide pet insurance. I called and spoke with Connie & she was pleasant, professional & informative. She explained the policy in great detail. What a wonderful experience, we are glad that we choose Nationwide. Connie should be acknowledged for a job well done! Excellent Customer Service. I will highly recommend Nationwide because of Connie. Hopefully, we have the same experience if we need to submit a claim! Thank you Connie-- Member Care representative

I am beyond grateful to God and Nationwide Pet Insurance. My Great Dane was admitted to the Pet Emergency Hospital for three days and the charges were absolutely astronomical. I called Nationwide crying and they talked me though the process of submitting a claim electronically, so we could receive a faster turn around. I don't know how I could have managed this without Nationwide. This insurance is a must!

Great customer service, friendly, knowledgeable, and timely.thank you!

Thank you Alex for your patience, understanding and guidance necessary to complete my previous claims. As a retired teacher I give you an A+

Please note in my experience, the type of Insurance nationwide offers through employers (employee pays everything) is different than what they offer retail market direct. I view Pet Insurance somewhat like a savings plan that helps me stay out of debt when my pet needs medical care. And I also know what kind of care I would treat my pet with and what cases I wouldn't want the animal to suffer. Also, our Vet is High quality but is at the low end of the price range - knowing this is important in selecting a plan and the benefits, deductible etc. I generally can afford about $500 a year for a single dog on pet insurance - that's just over $20 per month. Since out Vet is Very low cost I have found that insurance w/ preventative care is too expensive and adds $250 - $350 to the cost of the yearly insurance and I can manage those costs better paying out of pocket. The downside of that is while I save money, the wellness costs don't count towards my deductible. But that doesn't matter for me since I don't plan on claiming except in the event of a serious emergency, illness or unexpected expense. An example is my last Boxer developed a large small mast cell tumor below her ear that we removed through surgery. It came back positive as cancerous. While we thought we had caught it early and all of it, about a 6 months later she developed a large grapefruit size mast cell growth that was cancerous on her neck. The Dr. recommended chemotherapy and while he struggled to find a medication that was available (short supply) we began treatment that provided Bella another 5 months of quality and comfortable time. Nationwide paid ever claim above the $250 deductible at 90% very promptly by sending Citibank payments electronically deposited to our checking account. In the end our total Vet Bills for the year totaled about $2000 (max $5000 annual) and I think they paid about $1600. Now the yearly cost for that policy was about $375 and we had her insured for 6 years for a total of about $2250. Prior to that we had made a claim for about $500 over the years. So in total Nationwide paid $2100 and our payments for Insurance was about $2250. I consider that to be exactly what the insurance was meant for. I carried the cost monthly to ensure I wouldn't go into debt on a credit card if treatment was needed. And if there had been an emergency requiring Urgent Care those costs would have been 3x. Nationwide provided excellent coverage at an excellent price that met our predetermined needs. Note if I had selected options like higher coverage, lower deductible, etc the price per year would have made the numbers cost prohibitive. So to get the value you need to understand: 1. Vet cost 2. What you will treat and what you will not treat 3. Annual checkup costs 4. What's the other option, savings, stocks, credit card and your tolerance to use it.