Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,782

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Deborah B

My experience today was with customer…

My experience today was with customer service & web support. I spent quite a while on the phone with Alexis trying to get into my account to file a claim for my pet. She was very knowledgeable, made several adjustments & walked me through making adjustments myself. She was able to get everything fixed & I could successfully file claims again. She was extremely patient, well spoken & friendly. My experience is first class!
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5

out of 5

POSTED: | BY: Daniel

No worries

It's a great feeling to just say to the vet"Do whatever you need to do cause Rooney has nationwide on his side to cover expenses when they are unexpected
5

out of 5

POSTED: | BY: Catherine

Great insurance at a reasonable price

I’ve had this insurance for six years with various dogs. Never a problem with the claims easy to file reasonably priced. I would never be without pet insurance again.
5

out of 5

POSTED: | BY: Linda

Nationwide

I have had Nationwide Ins since 2017 when I adopted my little girl. She has had many claims. They are prompt, helpful and so easy to deal with. It has been a great experience.
1

out of 5

POSTED: | BY: M W

Terrible company with terrible customer service and communication

No communication. Underwriting team sits on medical records longer than 30 days and sends no communication to give you updates. Multiple calls to try to get things resolved. This company seems to have no regard for their clients and their pets. There are plenty of other better pet insurance companies out there. If your employer offers this one, Id suggest you petition that they switch to another carrier as Nationwide appears to drag their feet on paying claims because they don't seem to hire enough employees to process them.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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