Nationwide | Pet Insurance Review

Addressed all my questions and concerns, Dilsa was great! She explained what each coverage point meant. I feel confident that my furbaby is fully protected. Thank you!

Great customer service experience.

My representative was absolutely great. Loved him. If I could review him separately, he'd get 5-stars without question. He was very personable and helpful throughout the whole process and took the time to explain anything I had questions on. However, I feel that the options for pet insurance plans have significantly dropped in quality and coverage, especially after having my grandfathered-in whole pet w/ wellness policies (3 pets) cancelled (like so many others did, I'm sure). Am I still going to insure my pets? Yes, because I love and care for them. But am I also greatly upset by the severe downgrade in coverage and care? Yes. I cannot express in words the sheer level of disappointed I am with this shift. This has definitely taken a shift toward accident-only coverage and it's highly disappointing that my pets are now treated more like a car than a living being.

My agent was Elaine and she was very thorough, very professional and very kind. I called to only get a quote, but after speaking with her, I purchased pet insurance for both of my birds. Elaine is an asset to your company. Very pleased!

Yaz out of the Brea Ca office was very helpful and processed everything in a great timely manner.