5
out of 5
POSTED: | BY: JaneAndOphi
Easy Solve for Pet Care
ease of use and ease of understanding the plans
Read more on Trustpilot
4.7
out of 5
Number of reviews 25,788
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1
out of 5
POSTED: | BY: Stephanie Rivera
Do your research before committing, rates and coverage change dramatically over time!
I've been a Nationwide pet insurance customer for over 5 years. When I enrolled, my monthly premium was around $50 and my reimbursement rate was 90%. Today I pay nearly $300/month, my reimbursement rate was reduced to 80%, and my coverage limits have been lowered, despite never filing claims for the first several years.
As soon as I began filing claims, my costs increased significantly while my benefits decreased. Now that she is older and has pre-existing conditions, switching insurers isn't a realistic option, which means I'm essentially locked in.
I also want to flag that there is a pending class action lawsuit against Nationwide pet insurance that prospective customers should research before enrolling. I believe the policy restructuring I experienced may be connected to that litigation.
One more note: if you look at recent reviews here, many were posted within a short window and focus heavily on individual customer service reps by name, suggesting they may originate from post-call surveys rather than organic reviews. I'd encourage readers to look at long-term customer experiences, not just recent ratings.
I'm not writing this out of frustration alone. I'm writing it so other pet owners can make an informed decision early, before their pet is uninsurable elsewhere.
5
out of 5
POSTED: | BY: customer
Easy and convenient
Easy and convenient! Great coverage better than others.
5
out of 5
POSTED: | BY: Jennifer Mattox
Sandra
Sandra, the Nationwide service representative exhibited exemplary customer service by explaining all details of the insurance benefits for each category, her pleasant demeanor, and willingness/desire to ensure I fully understood each topic/question discussed. Sandra is WONDERFUL and I greatly appreciate the additional time providing assistance and educating me about pet insurance!!!
5
out of 5
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.