4
out of 5
POSTED: | BY: Margaret
Good Service the 2nd Year
I switched from Banfield to Nationwide last April 2017 because I moved out of area and there were no Pet Smarts. I was extremely disappointing when her yearly dental was not covered in 2017 after I had researched and contacted Nationwide prior to purchasing. They assured me that if it was a yearly preventative service (which it was as Banfield records indicated) it would be covered. It was not. This year it was covered and so far my claims, they are processed quickly, easy to upload or fax claims, and track online. The dental cleaning is the only large veterinarian bill I have as I try to care for my pet responsibly and at 9 years old she has very few issues. It was a hardship to double my monthly pet insurance and also pay for dental cleaning as if I had no coverage. I understand that Nationwide is not the same type of coverage as Banfield but for the cost expected that they at minimum cover the same basic expenses.