3
out of 5
POSTED: | BY: Caitlin
Long waiting period for reimbursement
I recently got this pet insurance with the wellness plan added for my dog, and I am surprised at how long it takes to get a reimbursement check or anything notifying me that the claim is in progress. Is there any way I can know that a claim is pending? Or do I just have to guess? Of course the first year having a dog is the busiest because we've been going to numerous appointments every month. I think uploaded 4 claims and only got 1 check back. Please let me know if there is any way of me finding out if they are pending? Through the app?