Nationwide | Pet Insurance Review

Aside from dropping policies, their current available plans are absolute garbage. High premiums for minimal coverage. Read the policy and really see what each plan for every company you’re considering covers. Nationwide is on an allowance basis, they’ll cover up to what they think a procedure should cost (for example, they’ll max out at about $1,800 annually for a TPLO when that surgery is on average $5,000 anymore, etc). In some states, they’ll only reimburse up to $5,000 worth of covered charges a year. Look elsewhere, most any other company is leaps and bounds better than this.

Buyer Beware: Nationwide Pet is non-renewing 100K of their premium policies starting this year and rolling into next year. These are pets that have been with them years - many older with pre-existing conditions that cannot be covered through other insurers. They are not offering to even transfer to lower policies as has always been an option at renewal. The displaced pets have to go through underwriting again. Most are being refused new policies at all and any accepted are having any condition covered under their prior policy excluded as pre-existing. In addition, many additional states are being given conditional renewals at only 50% coverage (at the same price) or are receiving 2-3x premium increases. If you are looking for a safety net for when your pet gets older or develops medical problems, this is not the place to get it.

Nationwide Pet has canceled my girls policy Whole Pet with Wellness after 8 plus years of paying high monthly premiums for their Gold Standard policy. A policy that when purchased, I was assured would cover her for life. In May of 2024, I received a letter of nonrewal for her policy. When I called, Nationwide Pet representative told me that Nationwide Pet would no longer be covering pets 8 years and older for illnesses. What happened to coverage for life??? Nationwide Pet has announced they are dropping hundred thousand policies across the country due to inflation. While websites are posting Nationwide billions of dollars in profit for the third consecutive year. Nationwide Pet has left my dog with no insurance, preexisting conditions that were covered under her original policy with them. Higher premiums to insure an older dog, and higher out of pocket expenses. When myself and others posted on their social media pages about what is happening, we were blocked. Nationwide is NOT on your side. Buyer BEWARE!

After 5 years of being a customer, Nationwide dropped insurance coverage for my dog. I had Whole Pet With Wellness Plan for him. They "elected to discontinue certain plans including Whole Pet" The reason in the letter said "economic pressures from inflation, higher interest rates and rising costs" They are not offering a way to roll into another plan. They are cold-heartedly dropping the plan. After receiving the letter, I called Nationwide and I was told that I needed to sign up as a new customer, and that all the conditions currently covered will not be covered since they are now pre-existing conditions. On top of that the waiting period for accident, illness etc. would apply again. If I could give zero star for their treatment of pets, I would.

My elderly dog needed major dental surgery which was carefully and respectfully provided by my local vets. She was tested to see if she could handle anesthesia (she could) and surgery went well. When I submitted my claim, the insurance covered easily half of the costs which was deeply appreciated. Being a resilient mixed breed (poodle, schnauzer), she recovered quickly and is back to demanding attention, walks, treats and meals.