Nationwide | Pet Insurance Review

Excellent service at a great price. Great deductible and a wellness policy that makes sense. In my opinion this policy is mandatory for responsible pet owners.

Although I do not always agree with the amounts I receive, Nationwide always explains the whys and how as to the amounts and it usually matches to the contract I have agreed to. The mailings they send always show a large concern for my dog which is of major importance to me. The reimbursement checks over the years have come timely (with a few exceptions). I recommend Nationwide to all with pets.

The claim process submission should be easier than having to print and scan paper. Even being able to save a pdf of the form would be helpful rather than having to print it, sign, scan it back in to email. Thankfully, there is an auto response to let me know if was received. Then, there is a wait. I've only had 3-4 claims and each has taken a month or more to process. Then, it seems that time was used to have me repeatedly send records so that "something" could be found. After "things" were found, these became pre-existing conditions. Here, it would be helpful to have some warning- I would have been happy to explain each "thing" that was found. But on your terms, the vet must write a report. She did. Now, waiting and waiting to hear back. No information on the web site except the word: Processing.

Wish they would pay for presentation dog and cat food. Also would like to see it easier to file claim on the internet. Had to go back to paper and mail as was to complicated.

My dog, Sam, has had health issues as a puppy and after the first ACL surgery in August 2017 at the age of 4, our vet recommended pet insurance for him. After doing some research and pricing comparisons, we decided to go with Nationwide. Best thing I’ve done for him! I’m not hesitant to take him to the vet (Sam would tell you otherwise!) knowing I have Nationwide in my corner.