4
out of 5
POSTED: | BY: Trevor
Due to low coverage rates, I find that I need to review all claims for accuracy regardless of whether or not it is needed.
While I find that claims are made in a timely fashion and seemingly in line with the scope of benefits, the coverage is lower than I would have expected given the premiums. I find myself reviewing all EOBs for accuracy. Again, I have not found issues but am always surprised how low the coverage is. As there have not been issues, I have not yet been prompted to reach out; I am only sharing my thoughts since the survey asked me to..