Nationwide | Pet Insurance Review

I have had VPI for about 20 years and have been incredibly satisfied. However, I know your policy states claims can take up to a month, but when large vet bills are charged to a credit card, I need to pay that card with the money I receive back from insurance; or, I need to know in a more timely matter that a claim is ineligible for reimbursement so I can make other arrangements. Whenever I have had to make adjustments in my budget to save money, I never ever look to cut VPI- the coverage has been invaluable to me over the years, but improving your turnaround time is something that really needs to happen. I do commend you for the recent option of linking my account with Chase. I am very happy to receive those reimbursements a lot quicker through electronic transfer, but please do something to improve the turnaround time on claims! Regards- Catherine Strull

Our dog Ruby had a stroke of bad luck one week. Ruby was attacked at our local dog park and had a few bite wounds; she also was running in the woods with us and cut open her leg on a stick. I can't imagine what we would have done without Nationwide. Their app is so easy to use and I was able to submit our claims the same day Ruby went to the vet. They make it so easy and I love that Nationwide even checked in to see how Ruby was doing! Thank you for being so easy to use, friendly, cost-effective, and caring. We even have Nationwide for our two guinea pigs!

Riot has been to hell and back and so have I but because of your amazing insurance coverage he is alive!! He healed beautifully after being completely degloved on his back legs, torn ligaments.... He suffers from pain now and then but he would not be here if it wasn't for such great insurance. I could have never afforded a $20K bill. Thank you, thank you, thank you!!!

we're always appreciative of the ease and help your provide our dogie

THRILLED WITH THE COVERAGE EASE IN FILING CLAIM AND EXPEDIATED REFUND