Nationwide | Pet Insurance Review

I have had the Nationwide pet insurance for over a year, and can confirm they make it very easy to use and submit claims, and definitely worth the cost to maintain insurance. You have peace of mind for your pets health. I did a lot of research before choosing a provider, and I think I made the best choice!

I am so thankful for Nationwide Insurance! You have allowed me to give my dog the best care as he means the world to me!

We are so lucky we bought our pet insurance through Nationwide. Never predicted the ongoing allergy problems our beautiful AKC boxer puppy would experience and thankful for the help we have received with our vet bills, enabling us to try remedies we may not have been able to afford. Assistance with the special hydrolized protein food was never expected and appreciated as well.

I've had Nationwide Pet insurance for several years now and there are 2 main areas that need to be improved. First, the yearly increase of premium without sufficient explanation needs to change. I've called customer reps to find out why my premium increases and no one can provide a valid reason. This lack of transparency is unsettling. The second improvement that should be made is the process of submitting claims. It's not efficient. Having to fill out a claim form, print it, sign it, scan it and then email back to the insurance company is much too long. There should be the ability to take a picture of the invoice and send it directly via a mobile app.

The claim was processed in the typical amount of time considering the holidays. It would be nice if there was an online portal for filling out claims instead of the paper form.