Nationwide | Pet Insurance Review

The process and formality of pre existing conditions is arbitrary and subjective from the start. My dog was treated for POSSIBLE UTI when we first got her. She was not tested or diagnosed, but this caused her to have a generic pre existing condition that is determined to be valid at any possible time whether even if our veterinarian directly contradicts the insurance company. Then disputing the claim falls on deaf ears too. On claims that are covered, the insurance works as it should but it does take nearly 30 days every time before you get reimbursed.

Hannah had an allergy flair up that progressed to a skin infection. She was miserable and ended up at the vet MULTIPLE times during the holidays. The bills stacked up and the allergy med was very expensive. Add repeated office appointments, ear meds and skin sprays all un expected expenses during a time of year where budgets are already stretched--it was a situation that easily could have played Grinch to our Christmas spending. Thankfully, Nationwide allowed QUICK email form submission and prompt reimbursements. I was able to easily manage the care Hannah needed at our regular vet and not worry about the expense being a hardship for the family.

My dog Oklee had an FCE in June. Nationwide covered a decent amount of what is on my major medical plan, except they did not cover any portion of his FCE!! I am furious at this. I have called and I was directed to send an explanation letter with all his paperwork and I heard nothing back. I have submitted multiple fce claims with no coverage. I have been a loyal insurance holder and I am incredibly frustrated with this.

I am very pleased with Nationwide Pet Insurance.

It took the stress off of the bills and allowed us to focus on getting our baby better