5
out of 5
POSTED: | BY: Roxann Campbell
Nationwide provides wonderful customer service.
Nationwide has the best customer service as their agents are trained professionals who are patient and willing to take the time to listen and give thoughtful responses. I was having trouble with a claim and found some of the correspondence confusing. The customer service team walked me through the steps necessary and even provided me a number for my vet to call to help provide the additional information needed to resolve the issue with my claim. Thank you Nationwide for your help. I am a 3-year policy holder and I have 3 dogs insured. I appreciate the extra support provided to me and my pets.