Nationwide | Pet Insurance Review

We have enjoyed Nationwide Pet Insurance and have needed it far more than we realized we would in these first few months of being puppy parents.

As a customer who has been with you a year now, it is frustrating on how long it takes for a claim to be processed as well for ways to submit a claim. I don't have access to printer at home. It would be easier if claims could be submitted through an application on smart phones. Also 30 days for a claim to be processed and the reimbursement to be done is ridiculous. I have two dogs and submitted claims on the same day for both of them. One claim for each took 30 days, while a second claim within a month took less than 24 hours for one and one is still pending for the other. I would highly recommend going to a system that is like for most humans. Instead of making more work for your customers and have them submit claims. Go to the way where your customers only pay their portion at the visit. It would make things a little easier for the customers, and I would imagine there would be more people who would sign up and stay with you as a company if that is a perk.

I have loved having Nationwide pet insurance so far... we decided to try pet insurance for awhile, I wasn't totally convinced it was going to be worth it. But it has been such a good experience, I will probably keep it as long as we have pets! Nationwide has saved us from catastrophe and really came through when we needed them to... they have convince3d me that this was a good decision after all. Thanks!

Good Company to have pet insurance through!

My employer offered Nationwide Pet insurance and after crunching numbers I decided to purchase it this year. What a terrific surprise when I submitted all the bills for labs, X-rays, dental cleaning and more and didn’t get any hassle, declination, request for more forms, etc. Then in relatively short order I received a hefty reimbursement check! What a great decision I made! FYI I sent snail-mail the original receipts and itemized bills knowing FAXES can be difficult to read. The reimbursement basically paid for the premium already. Thank you, Nationwide!