Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,744

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Matthew

Well worth the premium - the customer service and refund process are top notch!

Having insurance coverage for our pet is a no brainer for us. We have the Whole Pet plan, which combines the medical and wellness plans, so it covers everything outside of any preconditions noted. Thankfully our pet has only had to have one serious procedure, but whether it was that procedure or routine check-ups, dental cleanings, and medications, it has been covered. We use the VitusVet app that allows for easy claim submittal on your phone and we receive our refunds directly to our bank account in 2 weeks on average. We've had this coverage for 3 years now and haven't been disappointed and are thankful we have it every time we go to the vet.
5

out of 5

POSTED: | BY: Susan

Great Service

Your staff provide GREAT service! Every time I’ve ever had to talk with someone from your company they have always been very kind, compassionate, empathetic and knowledgeable.
4

out of 5

POSTED: | BY: Claire

Good Insurance - would like a better app experience

I used the Vitus Vet app to submit my claim which is very easy to use. I’d like to be able to see my response there as well. To see the EOB, I have to go into my browser and login in to my nationwide account.
5

out of 5

POSTED: | BY: Lysandra

So glad we went ahead with pet insurance

My employer offered pet insurance and we went for it. Glad we did. We just got a lot of money back and feel secure that if anything happens, we're protected. We went with the wellness plan.
5

out of 5

POSTED: | BY: Dagmar

Good Coverage But Concerned

We have the full coverage contract that includes wellness coverage. So far, we have been very pleased but we are concerned about the proposed 50% increase for pets in NJ, as well as the tiered increases by age. In addition, we had an unexpected increase in premiums while still in our original tier.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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