Nationwide | Pet Insurance Review

Overpromises, undeliveres. I just settled claims in February that we’re submitted for October services. If it’s anything outside of normal vet visits, they take months to pay out. Read the fine print!! Very disappointed overall, looking to change providers. Beware of the benefits schedule, they really get you there.

The new policy coverage is so much better than previous ones Andre' had because it has much better coverage plus the reimbursement comes within two weeks.

Having VPI keeps me calm when my fur babies get sick or need something. I know that with every claim it will get handled with care. I never have to worry about not giving treatment due to costs.

Having insurance coverage for our pet is a no brainer for us. We have the Whole Pet plan, which combines the medical and wellness plans, so it covers everything outside of any preconditions noted. Thankfully our pet has only had to have one serious procedure, but whether it was that procedure or routine check-ups, dental cleanings, and medications, it has been covered. We use the VitusVet app that allows for easy claim submittal on your phone and we receive our refunds directly to our bank account in 2 weeks on average. We've had this coverage for 3 years now and haven't been disappointed and are thankful we have it every time we go to the vet.

Your staff provide GREAT service! Every time I’ve ever had to talk with someone from your company they have always been very kind, compassionate, empathetic and knowledgeable.