Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Sue Bowers

Horrible claim processing time

The company says they will settle your claim within 30 days. I have claims that I filed in early October that haven’t been processed yet. Every 30 days they send me a letter saying it will take another 30 days to process, but they don’t tell you why. This has continued for four months. If I would have known this I never would have signed up with them. I have 8 open claims that I am waiting to have processed. The company is slow to process your claim but quick to take your money.
3

out of 5

POSTED: | BY: Jesus Arroyo

Not the best return you would hope

My two cardigan corgis got poisoned and developed pancreatitis, intractable nausea, vomiting and bloody diarrhea. They wanted to put them down initially and after 24hr reevaluation. They stayed in ICU care about 6 days with multiple iv fluids, medicines and eventually they pulled through. The final bill was between 10-11 thousand dollars for both dogs. We got about 3500 dollars back. For poisoning which is the main reason for which they went, they only covered 100 dollars out of 5000. That was appalling and ridiculous. We've been with this insurance since they were born (initially VPI pet insurance and now Nationwide), paying high premium for both and we've usually just take them twice a year to the vet for check ups, vaccines and dental hygiene. We pay out of pocket for all heart meds and flea control. I don't know why they cover so little for something so frequently encountered in the pet population. I personally wouldn't recommend the insurance. if we save all the money payed to the insurance company, we would have been able to pay the whole disease process.
2

out of 5

POSTED: | BY: Robert Calandra

Since Nationwide has taken over VPI, the quality of service, what the policy overs, and turnaround on claims has gone downhill

I have noticed a marked change for the worst in policy coverage, the amount of information required, and the process for filing a claim.
3

out of 5

POSTED: | BY: Lori Plans

Not liking that gastroenteritis is listed as a pre-existing condition due to a couple of visits related to diarrhea He's a puppy

Moose is a puppy. Just turned a year old. He has a sensitive stomach as most puppies do and most is related to eating things he shouldn't eat. Gastroenteritis is now listed as a pre-existing condition for him. This is ridiculous and we are now looking for alternative coverage
5

out of 5

POSTED: | BY: Yunice Danque

So far so good

So far so good. I understand the processing claims time. I wish wait could be shorter. I do like emailing the claim form in.
Please leave a review

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
Provider website

Get a quote today

Leave a review