1
out of 5
POSTED: | BY: Kari
Poor customer service
I have 2 golden retrievers and pay good money for the best pet insurance including the wellness plan. In my 7 years with Nationwide I haven't taken advantage of the dental cleaning. I recently took my dogs in for an exam to check out their teeth. 1 dog has 2 chipped teeth and the other is fine and just needs a cleaning. The estimate is between $400-$600 for each dog. I called Nationwide to ask about what is covered and was not helped at all as they won't even look at the estimate. I am not going to pay over $1,000 for 2 dogs to get their teeth clean and/or extracted if i'm not getting reimbursed for at least part of it. Currently looking into other pet ins companies that will provide better customer service and actually respond to emails.