Nationwide | Pet Insurance Review

I submitted 4 claims from January to February, it took over 90 days for them to even review my claims. I called multiple times, and was told each time that they were “under review of medical records,” after another month passed, I called again to be told “we are waiting on your vet to send records they never received”. Meanwhile I called my vet and had proof they had sent everything in 2 months prior. I then got my records and emailed them myself. A week later, everything was denied due to “pre existing condition” for atopic dermatitis, when my dog had never been seen for atopic dermatitis. They also didn’t even take those claims as my $250 deductible, to then deduct that from an ER visit and only send me a check for $85, for a bill that was over $300. I immediately canceled my policy. This was the biggest waste of money. I’d suggest just putting money aside for your pet in case of an emergency instead of using this BS insurance.

The service is exceptional and all claims are expedited in reasonable time. Thank you all.

very useful if you have a playful pup. My boy loves to go to the park and wrestle. An occasional nick or scratch is bound to happen. Which means a vet visit. it's nice to know he is covered.

Maizey is now happy and so are we.

Love Nationwide Pet Insurance. Claims are easy to file, response time is great and so is the coverage. They are also a very thoughtful company, following up after my pets have had to visit the vet.