Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,744

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Karen

Easy and quick claim processing and fast payout

I was very impressed with how quickly my claim was processed. The online form was very easy to fill in and the claim was paid out in a very timely manner.
5

out of 5

POSTED: | BY: Angela

Very helpful

The insurance is quite helpful when one is on a fixed income like myself. However sometimes I get confused that certain items are considered allergy areas even though I do not consider them as such.
5

out of 5

POSTED: | BY: Laken

Pleased with process & outcome, wish that customer service was a little more imformative in the beginning.

Hi! So glad we have insurance for Ku - who knew he'd eat a rug while we were away on vacation & need to have emergency surgery. Our poor, poor house sitter. We were so pleased to have been covered for this incident. The only request I have, is that customer service be a little more informative about coverage's. When we first found out that he needed surgery, we immediately called Nationwide. Given this was our first emergency & I didn't know the "right" questions to ask, but it would have been nice to know that besides the actual surgery that most of the pre & post was covered as well. As this was no small surgery - we were quoted $3500-$6500, and the rep stated that the max we were covered for was $1510. Obviously with us being on vacation this put quite the damper on the party, besides the stress of our little boy having to have an operation & us not being there to comfort him. We ended up getting a credit card from the vet (luckily w/ 0% for a year) to cover expenses. Until we received our reimbursement, which was all but the deductible - HEAVEN SENT! All that stress for nothing.
5

out of 5

POSTED: | BY: Steve

Very easy to understand and submit a claim.

Easy to understand policy and to submit a claim. Payment took a little longer then expected but the direct deposit is the way to go.
4

out of 5

POSTED: | BY: Cheryl

Claim payments take too long

Claims too long to process.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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