Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,757

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Beth

Good foundation but go faster

I appreciate the help with the vet costs but on the other hand I pay good money every month for that very thing and I expect faster attention to my claims. My last claim took over 30 days and I had to contact customer service to inquire. After that all four of my pending claims went through fast.
5

out of 5

POSTED: | BY: Tammy

Wish you could submit claims via phone

My neighbor is looking for a puppy I told him to get Nation Wide insurance as soon as he gets his puppy
5

out of 5

POSTED: | BY: Greg

Great service

Filing claims is very easy on the VitusVet app, and the check arrives quick after approval. Great Service!
5

out of 5

POSTED: | BY: Miroslava

although a stressful situation I was super pleased with the claims process and touched by your follow-up on his health.

This is the first time I got insurance on a pet, and I have to say the experience of having to use it was very easy and super helpful in covering an unexpected medical cost. I would definitely recommend this to anyone who is on the fence about getting insurance. Its nice to have the security that your pet will be covered.
4

out of 5

POSTED: | BY: James

Thanks For Helping, Just Wish The Process Was a Bit Faster

From a non-business perspective, overall, thank you very much for proving my money hasn't been wasted these 6 months. I really appreciate the financial relief that your service has provided for this visit. On a strictly business review process I wish there was more translation of the progress of a claim and/or the process was faster. I waited nearly a week just to see if the claim was received correctly. (I did not receive even an auto-message to say it was received). Then I waited about 2-3 weeks to see what was happening with the policy. I would have preferred regular updates as a new customer as it made it really hard to prepare financially.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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