Nationwide | Pet Insurance Review

Beware of Nationwide - they seem to have an entire team of lawyers and vets on their staff whose only job is to find a reason to “deny” your claim. For example, my 5 y/o female Siberian Husky weighs 44 lbs(average weight for female Siberian Husky is 35-50lbs). Our vet “recommended” she loose 4-5lbs to get her down to a “lean weight”. Since our vet recommended she loose 4-5lbs, Nationwide categorized her as “obese” while reviewing my claim for a torn knee meniscus surgery and denied the claim. I asked Nationwide to explain the definition of obese(because our vet had NEVER used that term while assessing our dog). Nationwide said their term obese applies to any pet that is above the vet’s recommended weight. I found that to be astounding and asked the representative if a 100lb dog was 1/2 lb over the vet’s recommended weight - would that dog be obese under Nationwide’s insurance claim definition? Her answer was “yes”. So there you have it, if your pet is 1 ounce over the vets recommended weight you can expect to have any and all claims denied that “could be caused by or a result of obesity”. What issues can arise from obesity in order to deny a claim? Let your imagination run wild.. Tony Valenti New Orleans, La

We are very pleased with your service.

This was my first claim and the process was easy. Had to call once because I received a correspondence I was confused about. Received the necessary assistance.

Great coverage and great customer service! Claims are usually processed in 2 weeks. Only wish i could afford it on all my pets.

Having Nationwide Pet Insurance has given me that piece of mind that no matter what happens to my fur baby he's taken care of.