Nationwide | Pet Insurance Review

The experience with Nationwide has been great. We have two pets and have experienced flawless transactions whenever necessary. The claim review process is prompt and clear to understand. Customer service and follow up has been fantastic.

We were very disappointed that our first major medical issue was denied as a pre-existing condition. Issues like the one our pup had were the reason we are paying for the insurance in the first place for such a young puppy. Our vet said there was no way we could have known the puppy had an issue and it was not likely the breeder would have known either. I truly believe the claims were denied because the puppy had a few visits / tests / antibiotics close together. Now that the puppy has been treated, he has had no on-going or chronic issues. We have not had an issue with routine / Wellness expense reimbursement, but felt the claim denials for the illness would negatively impact our decision to keep or discontinue the plan after the first year.

Overall, we appreciate Nationwide's rep's helpfulness and care expressed for our dog's treatment.

We are very satisfied with Nationwide Pet Insurance, so far so good.

My dog Snickers experienced a twisted stomach, or gastric torsion, event which required emergency surgery. The emergency vet performed the surgery, my regular vet helped monitor for next day care, and then I had to transfer my dog back to the emergency vet for another overnight monitoring. Nightmare to say the least. Happy to say Nationwide allowed me to make one claim for everything related to the care of Snickers and made the reimbursement process seamless. Appreciate the support.