5
out of 5
POSTED: | BY: tom hodges
good service and coverage
good service
4.8
out of 5
Number of reviews 21,417
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4
out of 5
POSTED: | BY: Diane Rowe
Thankful that the insurance covers some of costs, makes having pets less stressful.
Good, helpful easy coverage!
5
out of 5
POSTED: | BY: Erin Schofield
We LOVE Nationwide Pet
We have had VPI/Nationwide for 7 years now and we LOVE it. Our dogs seem to be accident prone, and it puts my mind at ease knowing that they have insurance coverage, which allows us to never think twice about getting them the care they need due to cost. We are always reimbursed in a timely manner and the customer service is fantastic! Highly highly recommend to everyone!
5
out of 5
POSTED: | BY: Vanessa Ouellette
Great coverage & service
Always taken care of our pup with fast, easy claims!
1
out of 5
POSTED: | BY: Eric Henderson
It took over four months to get my first claim processed
The very first claim I filed was rejected because he had previously had a torn toenail as an exclusion to the policy, however this was on a different foot altogether and the original torn nail was over 6 months prior (so should have been classified as "healed"). After the claim was denied I called several times, submitted paperwork several times, and eventually the claim was "accepted" but due to all the confusion in the paper trail $0 was applied to the deductible. After several more fruitless phone calls I left a voice message and everything was cleared up about a week later. This was great, but it should not have taken nearly six months to achieve this outcome.
I have made several other claims for Otis--as well as two for another policy I have on my dog Bach--and almost all of them have had similar problems where it was initially rejected or delayed. It should not be this difficult to use the policy. A 30 day turnaround on an initial claim review, and then 60-day review on a second claim review is absurd. It seems this confusing back-and-forth is created to make it so difficult to use the policy I will just forget or drop it.
Moving forward I have one major concern for Otis: a couple months back he tore his ACL and needs surgery. This 100% should be covered by my policy because the injury occurred during this policy. Due to your company policy I could not get the surgery pre-authorized, and with all the difficulties I had filing minor claims I am not at all confident Nationwide Pet Insurance will honor our agreement in a timely fashion, if at all.
Please help give me confidence this legitimate claim will be handled better than all my previous claims.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.