Nationwide | Pet Insurance Review

This has been my first experience with pet insurance having insured my pet very early in his life. Claims are easier than ever with the vet office submitting for us and reimbursement is also a breeze and fast with Chase pay direct deposit (no you don't have to be a Chase bank customer to use). I was riding high knowing my pet is covered for wellness and the unforeseen which gives me piece of mind and one less thing to worry about. All was well for several years until our monthly premiums went up by 50%! The message being everyone's premiums increased perhaps due to some questionable claims. A small percentage ruined an affordable plan by submitting for some pretty outrageous things; at least this is what the letter that explained why there was an increase. My cat is relatively young, strictly an indoor cat and doesn't get into any trouble yet premiums increased by 50%. I truly hope their premium tiers are revisited at some point since we were very satisfied with both the service and company knowing it was from a reputable insurer. Indoor cats at $50 a month is pretty high. We'll see how it goes but I am definitely going to start shopping around for an alternative.

I got MAci the emergency care she needed right away, easily submitted receipts online, and received reimbursement direct deposited in under two weeks. No hassles at all! Easier to work with than my own health insurer for my human family.

Overall, I’m happy with the service Nationwide provides. Claims are easy to file, they process claims quickly, and electronic payment is almost instant. The reason I rated it an 8 instead of a 10, is due to preexisting conditions placed on puppies. My puppy was 4 months and came from a pet store. He had kennel cough and irritated skin from being in the store. Now, none of those things (skin and upper respiratory infections) are covered by Nationwide. It’s frustrating because those were things that I couldn’t control - and he was a puppy. I think there should be a period where all pets, regardless of issue, should be covered. Especially if they are a puppy and could either be born with it or easily cured after a week.

Excellent company

I sent in a couple claims for my pup and had the reimbursement direct deposited in my bank account in less than 2 weeks. It's never been so fast and it came at a really good time since his most recent visit was so expensive. I also loved that I received a message checking in on his well being. That was very thoughtful and appreciated.