4
out of 5
POSTED: | BY: Cynthia
Claim Filing
Very easy to file a claim. Prompt payment. The only complaint I have is not being able to access the EOBs and claim status on the web site. Continually receive a message that the site is undergoing routine maintenance. Kept getting the same message for over two weeks. I sent an E-mail regarding this, and was advised to try using another browser as there wasn't an issue with the site. I tried that, and still received the same message. Glad it wasn't as difficult to file an on-line claim.